❓ Frequently Asked Questions

💡 What is the Mystery Dart Box

The Mystery Dart Box is a surprise dart set! You pick your box type and preferred dart weight, and we send you a hand-selected dart and flight combo based on your preferences — but you won’t know the exact design until you open it!

🧰What comes in each box?

Each box includes:

• 🟢 Beginner Box: 1x beginner-level dart + standard flights
• ⚪ Standard Box: 1x mid-tier dart + integrated flights
• 🔴 Premium Box: 1x Premium dart + Premium flights

Every dart is functional, quality-tested, and ready to play with.

⚖️ Can I choose the dart weight?

Yes! During checkout, you’ll select your preferred dart weight. We use this info to match you with a dart that feels right in your hand.

🎯 Are the darts steel-tip or soft-tip?

It depends on the selection. Most boxes include steel-tip darts, but some may include soft-tip depending on your preference or inventory. If you have a strong preference, leave a note at checkout — we’ll do our best to match it.

🎁 Will I get duplicates if I order more than one?

Nope! We track orders and rotate designs to avoid duplicates — especially in multi-box purchases. The more you order, the more variety you’ll get.

🚚 How long does shipping take?

We usually ship within 1–3 business days.

 Delivery times vary by location:

• Domestic (UK): 3–5 business days
• International: 3-5 business days. 
  

  International customers are responsible for any applicable import duties, VAT, or customs fees charged by their country upon delivery.

   

Tracking info will be emailed once your box ships.

💸 Can I return or exchange a Mystery Box?

Because of the surprise nature of the product, all sales are final. However, if your item arrives damaged or is missing parts, contact us and we’ll make it right.

🛠 What if I need help or have questions?

We’re here to help! Contact us here or email us at mysterydarts@outlook.com and we’ll get back to you within 48 hours.

Still Curious?

Shoot us a message — we love hearing from fellow dart fans.